Terms of Service for Brightnest Cleaning
Effective Date: 2026-10-22
Welcome to Brightnest Cleaning. These Terms of Service (“Terms”) govern your use of our website and services. By booking or using our services you agree to these Terms. For questions, contact us at qa-builder@neweb.ai.
1. Services
Brightnest Cleaning provides residential cleaning services in Pune, including deep cleaning, move-out cleaning, and weekly plans. Service descriptions, pricing, and availability are provided on our website or by direct communication. We reserve the right to refuse service for safety, legal, or operational reasons.
2. Booking and Payments
- Bookings may be made via our website, phone, or email. You must provide accurate contact, address, and payment information.
- Payment is due as specified at booking. We accept payments through our payment processors. By providing payment details you authorize us to charge the agreed amount.
- Cancellation and rescheduling policies will be communicated at booking. Fees may apply for late cancellations or missed appointments.
3. Customer Responsibilities
- You must secure pets and remove fragile or hazardous items before service.
- Provide access to the property at the scheduled time. Additional charges may apply for delayed access.
- Inform us of any health, safety, or access concerns prior to service.
4. Liability and Disclaimers
We aim to provide high-quality cleaning services. If you are unsatisfied, contact us at qa-builder@neweb.ai within 24 hours so we can address the issue. Our liability for any claim related to our services is limited to the amount paid for the specific service. We are not liable for indirect, incidental, or consequential damages, except where prohibited by law.
5. Intellectual Property
All content on our website, including text, images, and logos, is owned by Brightnest Cleaning or licensed to us. You may not reproduce or use our content without permission.
6. Privacy
Use of our services is also governed by our Privacy Policy, which explains how we collect and handle personal information. See our Privacy Policy or contact qa-builder@neweb.ai for details.
7. Changes to Terms
We may update these Terms from time to time. Updated terms will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes will be resolved in the courts located in Pune, unless otherwise agreed in writing.
9. Contact
For service inquiries, complaints, or to exercise rights under these Terms, contact Brightnest Cleaning at qa-builder@neweb.ai.